HOW TO RECOVER

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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ajorekinse
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Joined: Sun Apr 24, 2022 8:44 am

HOW TO RECOVER

#1

Post by ajorekinse »

How to recover an account that does not contain enough verified factors such as Email or SMS to complete the Account Recovery process? I have my MRN but I can't recover my account. PLEASE HELP
rmrichesjr
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Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: HOW TO RECOVER

#2

Post by rmrichesjr »

ajorekinse wrote: Sun Apr 24, 2022 8:46 am How to recover an account that does not contain enough verified factors such as Email or SMS to complete the Account Recovery process? I have my MRN but I can't recover my account. PLEASE HELP
Please see the 'Please Read First' topic at the top of this forum (the Church Account Forum): https://tech.churchofjesuschrist.org/fo ... hp?t=30383

If all else fails, contact your ward or branch clerk to get connected to the Global Services Department.
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