Several circles had a bunch of members added in error

Any discussions around the Gospel Living App on various mobile devices.
bwinzenz
New Member
Posts: 1
Joined: Sun Sep 03, 2023 12:21 pm

Several circles had a bunch of members added in error

Post by bwinzenz »

We just had several of our circles have all the members in the ward automatically added to them but we don't know why. For example, everyone including sisters and youth is now part of our Elders Quorum circle, and likewise everyone is also now part of the youth Sunday School class circles. We can't figure out why this happened. Is there a way to fix this outside of having the administrators of each circle manually go in and remove from the circles?
russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Several circles had a bunch of members added in error

Post by russellhltn »

You might try logging out and back in to see if it resets it for you.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
cbass64
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Posts: 15
Joined: Sun Nov 17, 2019 11:04 am

Re: Several circles had a bunch of members added in error

Post by cbass64 »

We had a similar issue this week. Currently our Teacher's Quorum circle contains all youth from our Sunday School 16 class (boys and girls). There was no manual change done, it just changed the members of the circle on its own. This was reported by many members. Logging out and back in did not resolve the issue for any of them. There are other impacted circles, but I have not taken the time to check them all. I suspect it will get fixed on its own in a few days, but it is frustrating for those trying to communicate with the official tools.
melongal
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Posts: 1
Joined: Thu Sep 07, 2023 7:35 pm

Re: Several circles had a bunch of members added in error

Post by melongal »

This same thing is happening to our circles. We have the priest added to our YW circle. Nothing is helping. We can’t fix it. HELP!
jimr17
New Member
Posts: 13
Joined: Tue Feb 05, 2008 5:59 pm

Re: Several circles had a bunch of members added in error

Post by jimr17 »

This was happening in our ward's circles as well. Youth were added to adult circles RS & EQ, and no adults expect the admins were in those circles.

Then a couple hours later it all fixed itself without us doing anything.

These kind of glitches make it difficult to trust that circles will accurately work and give members the proper notifications when messages are posted to them.
schaefy
New Member
Posts: 1
Joined: Tue Sep 12, 2023 7:52 am

Re: Several circles had a bunch of members added in error

Post by schaefy »

I had the same problem. My priests circled had the young women in it and no priests. I updated the living app and now all is fixed. Give that a try.

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