Donations page won't load
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amehenderson
- New Member
- Posts: 1
- Joined: Sat Dec 16, 2023 9:34 am
Donations page won't load
When I go into Donations, it has the loading bar, but won't every stop loading and only shows a white screen underneath. This happens on all devices.
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rmrichesjr
- Community Moderators
- Posts: 4251
- Joined: Thu Jan 25, 2007 11:32 am
- Location: Dundee, Oregon, USA
Re: Donations page won't load
Just now, I got the donation form, so it might have been a short-term server problem.
Otherwise, there's a rather slim chance deleting cookies and clearing the browser cache _might_ help. Trying incognito/private mode would be a fairly decent way to test whether that would help.
If the problem persists and the cookies and cache thing does not help, please send feedback on the main web page. State that you already tried clearing the cache and deleting cookies, because that's often the first response to a report of a website problem.
Otherwise, there's a rather slim chance deleting cookies and clearing the browser cache _might_ help. Trying incognito/private mode would be a fairly decent way to test whether that would help.
If the problem persists and the cookies and cache thing does not help, please send feedback on the main web page. State that you already tried clearing the cache and deleting cookies, because that's often the first response to a report of a website problem.