How to avoid duplicate payments for expenses...

[funkmasterjs]

Thank goodness it doesn't happen very often, but on occasion a Ward/Branch will inadvertantly submit a duplicate payment request into the software. Could there be a feature added to the software that warns a submitter when a duplicate amount is about to be submitted? ie If I submit a $20.50 reimbursement, then inadvertently try to submit the package a second time, it would be great if a flag appeared that asks:
"Are you sure you want to submit this duplicate amount? There is already an identical amount currently being processed in the system. Hit "Yes" to continue this submission, or "No" to abandon this submission."

We would appreciate a capability like this.

Thanks for any help on this question!

[BrianEdwards]

Thank goodness it doesn't happen very often, but on occasion a Ward/Branch will inadvertantly submit a duplicate payment request into the software. Could there be a feature added to the software that warns a submitter when a duplicate amount is about to be submitted? ie If I submit a $20.50 reimbursement, then inadvertently try to submit the package a second time, it would be great if a flag appeared that asks:
"Are you sure you want to submit this duplicate amount? There is already an identical amount currently being processed in the system. Hit "Yes" to continue this submission, or "No" to abandon this submission."

We would appreciate a capability like this.

Thanks for any help on this question!

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[greenwoodkl]

I wouldn't limit the concern to other payments currently being processed. We had 3 instances last calendar year (2024) before I was called as Ward Clerk of duplicate payments, but they were multiple weeks apart so the original payment was cleared before the second appeared. The Assistant Clerk and I now look at past expenses for the same payee as incoming requests and look for duplicate amounts. Some suggested checks and warnings from the system would be nice, but it won't catch every possible scenario.