Auto EventBrite when creating a Public Ward Calendar

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rookhuy2
New Member
Posts: 1
Joined: Tue Apr 22, 2025 6:32 pm

Auto EventBrite when creating a Public Ward Calendar

Post by rookhuy2 »

Recently, my local Singles Adult (MSA) ward experienced some unexpected disruption during a planned singles-only Easter egg hunt.
Families with children (who were not part of the intended audience) showed up unannounced, creating confusion and challenges (the activity coordinators wants to be released due to this duress) .

The Singles Adult ward was initially puzzled as to how these families had even learned about the event, especially since no one in the Singles Adult ward had posted it via Eventbrite.
After some investigation, we discovered that whenever someone marks an activity as “public” on the Church calendar, it automatically generates a public-facing listing on Eventbrite.
This happens without any clear indication on the Church site, and importantly, without syncing any updates made to the event’s details (such as time, name, or location).

This automatic Eventbrite integration has caused more confusion than benefit for the Singles Adult ward.
While the Singles Adult Ward value the Church website’s RSVP functionality and the ability to promote public events, the Singles Adult ward strongly believe the Eventbrite listing should not be the default or at least be a clear option to opt out.
The current setup introduces unnecessary confusion and potential miscommunication for both organizers and attendees.

Is there currently any way to disable or remove the Eventbrite integration for public events?
Additionally, why hasn’t this feature been more broadly communicated, and are there any training or documentation available to help us and our local leaders manage it effectively?

P.S. I've scoured the internet and this forum and the only thing that even mentions Eventbrite in relevance to this situation is this viewtopic.php?t=45489.
russellhltn
Community Administrator
Posts: 35994
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Auto EventBrite when creating a Public Ward Calendar

Post by russellhltn »

There hasn't been much in the way of details on this new functionality.

Even if it was possible to remove the EventBrite event, it would still be posted on a public-facing web page designed to be found by search engines. So I don't know as it would change the net result. Bottom line, the "Public" checkbox means "General public", NOT general membership.

You didn't say what the intended audience was for. If it was just the ward members, put it on a non-private calendar and don't check "Public". If it was for the sake singles, then I'd approach a stake calendar administrator about adding the event to the stake singles calendar (assuming there is one). If this was multi-stake, then you'd need to get word to each of the stake singles calendar editors - there's currently no system for multi-stake events.

Or was this intended to be seen by the general public, but the target audience (Singles, age 18-35) wasn't clearly communicated?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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