Lost Chromebook

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
davemoore99
New Member
Posts: 34
Joined: Sun Oct 28, 2012 8:16 am
Location: Colorado

Lost Chromebook

Post by davemoore99 »

We have a missing Church-owned clerk Chromebook assigned to a ward/stake. Is there an approved way for the stake technology specialist or Global Services Department to identify its last check-in, determine whether it has connected since going missing, or remotely disable it?

We can provide the serial number, property tag, and unit number privately to official support. Is this something GSD handles, or is there a tool available to the stake technology specialist?
russellhltn
Community Administrator
Posts: 36885
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Lost Chromebook

Post by russellhltn »

The STS can check with ccam.churchofjesuschrist.org to see when the unit last checked in. However, all the systems in my stake last checked in last week, not this past Sunday, so I'm not sure how "accurate" I'd consider it.

You could keep an eye on the different IPs assigned in cnm.churchofjesuschrist.org to see if it pops up somewhere in the building.

But I think your best plan is to call GSD.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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