All of my Notes and Annotations disappeared
- Biggles
- Senior Member
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Re: All of my Notes and Annotations disappeared
I agree with russellhltn. See my theory on this by clicking on the link below.
https://tech.lds.org/forum/viewtopic.ph ... 36#p119671
https://tech.lds.org/forum/viewtopic.ph ... 36#p119671
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- Community Moderators
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Re: All of my Notes and Annotations disappeared
{Moderator note: The third and second post before this one were merged with this thread from another thread since they are the same topic.]
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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- Senior Member
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Re: All of my Notes and Annotations disappeared
As of Sunday, when I try to use the study tools, I'm getting a message from the page footer that says "My Study Tools are currently unavailable". This gives me some reassurance that it's a temporary problem; however, I didn't notice anyone above mentioning this message. What I see is very obvious and I have to dismiss the message for it to go away:
Does anyone else see this?-
- New Member
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Re: All of my Notes and Annotations disappeared
I'm getting the same error. I'm also unable to sync my bookmarks on my iPhone or iPad. I get the spinning gear that says "Sync" but it just sits there. I have to end the app. Any ETA when this will be fixed?
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Re: All of my Notes and Annotations disappeared
I had this happen to me on Sunday. It is now 3:37pm est and all my journal entries and annotations have been restored.
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Re: All of my Notes and Annotations disappeared
Mine are working again too - awesome.
- Biggles
- Senior Member
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- Joined: Tue May 27, 2008 5:14 am
- Location: Watford, England
Re: All of my Notes and Annotations disappeared
Mine as well!
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Re: All of my Notes and Annotations disappeared
I discovered that if I am logged into the Study Notebook on one device and then try to access it from another, the second device will tell me that I have no saved notebooks or annotations.
Hope this helps.
Hope this helps.
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- New Member
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Re: All of my Notes and Annotations disappeared
I logged into my account around 6:45AM this morning and was able to type a journal entry, but when I tried to save it, the system stalled and the save was not successful. I canceled the save, logged out and tried to log back in and could not see any of my entries. I think I had about 3 years worth of journal entries. Is this a temporary bug, or have I lost all of my study notes and journal entries? Looking through previous posts, I didn't see that there was a resolution to earlier issues.
Thanks,
Allen Romrell
Thanks,
Allen Romrell
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- New Member
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Re: All of my Notes and Annotations disappeared
So I followed the suggestion from a previous post and can access my notes and journal entries from my mobile phone, but not on the desktop as of about 11AM this morning. Wondering if I will get full access to my notes and journal entries from the desktop soon.