Ward Clerk helpline phone number

Discuss basic duties of stake and ward clerks, including where to begin.
russellhltn
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Re: Ward Clerk helpline phone number

Postby russellhltn » Mon Jan 21, 2019 4:12 pm

empirektr wrote:New member entered will not list the last name first as all the rest of members on member list. Last name is [Jones]. First and middle is [John Paul]. On Ward List it lists as [John Paul Jones] instead of [Jones, John Paul]. Won't allow me to change it?


Since this is a public forum, I changed the name as it wasn't clear that it was fake. Assuming you are the clerk, you'll need to check the various names in the membership record. In particular, I'd check the Preferred and Household name. Given that in the original, the last name sounded like a first, and the first name sounded like a last, It might have been entered incorrectly.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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TEDWERNER
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Re: Ward Clerk helpline phone number

Postby TEDWERNER » Thu Jan 24, 2019 1:21 pm

[-- Ward name and location removed --]
Tried to correct file mistake, of, [-- Member names removed --]
Their daughter married [-- Member name removed --], and the clerk messed up the change.
Please restore [-- Member names removed --] from the last name mistake of [-- Member name removed --] to their correct name "[-- Member name removed --]"
thank you
[-- Leader name removed --]
E Q president, [-- Leader phone number removed --]
[-- Member name removed --] phone [-- Member phone number removed --]
Last edited by scgallafent on Thu Jan 24, 2019 1:56 pm, edited 2 times in total.
Reason: Removed personal information

scgallafent
Church Employee
Church Employee
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Location: Riverton, Utah

Re: Ward Clerk helpline phone number

Postby scgallafent » Thu Jan 24, 2019 1:55 pm

This forum is not a method of contacting the Global Service Center and the Global Service Center is not going to make changes to membership records based on instructions from an elders quorum president. Please talk with your bishop or ward clerk to have this taken care of.


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