Sync and Login Issues

[rjtolman]

Unable to log in or sync member tools for 3 days.

I have and iPhone 11 Pro Max, iPhone X, two iPads. All with he same Issue.

"Error downloading". Unable to login to Member tools.; Unable to sync those Devices that are logged in
Same error on all devices.

Error occurs on both WIFI and Cellular.

All devices fully updated.

I wiped the iPhone 11 Pro Max and setup as a new phone; Same issues.

I will take any and all suggestions.

thanks in advance.

[RebeccaLAllen]

I cannot sync iPhone X as well.

[rjtolman]

I heard from the Developers.

It is a known issue;

Fix coming in the next 24 Hours.

I will post when I can login and Sync

[rjtolman]

Login and Sync has now been fixed.

It works Yea.

[loriloo323]

Unsure if it's too late since this thjread is from March, but having the same problem as of May 6.

[tuckbo01]

Having log in issues on all iOS devices as well. iPhone Xs and iPad Air both running iOS 13.4.1 with Member Tools ver.3.6.4 When syncing the little circle gets about 1/8 around and then message "Error Error Downloading" appears. Discovered this on Tuesday, May 5, 2020. Still a problem as of noon on Wednesday, May 6, 2020.

[Biggles]

I suspect that the issue lies at the Church end. I’m beta testing the iOS version of Member Tools and it’s failing to sync/update. The last successful sync I carried out, was on the 26th April!

[amballif]

I am having that same problem as well on my phone and on my ipad

[aldarys28]

Login does not work to Member tools this eve on mobile devices. I can get into online accounts, but not mobile Member Tools.
Tried uninstalling and reinstalling twice.
Same on iPhone and iPad.

[rcunningham00]

Any suggestions yet? Same problem on iPhone, both wifi and cellular. Even deleted app and reinstalled so now I’m really desperate for it to work.