Sync and Login Issues

Discussions around the iPhone/iPad/iPod Touch versions of the Member Tools Application.
rjtolman
New Member
Posts: 23
Joined: Mon Apr 01, 2013 1:25 pm

Sync and Login Issues

Post by rjtolman »

Unable to log in or sync member tools for 3 days.

I have and iPhone 11 Pro Max, iPhone X, two iPads. All with he same Issue.

"Error downloading". Unable to login to Member tools.; Unable to sync those Devices that are logged in
Same error on all devices.

Error occurs on both WIFI and Cellular.

All devices fully updated.

I wiped the iPhone 11 Pro Max and setup as a new phone; Same issues.

I will take any and all suggestions.

thanks in advance.
RebeccaLAllen
New Member
Posts: 2
Joined: Wed Mar 04, 2020 11:46 am

Re: Sync and Login Issues

Post by RebeccaLAllen »

I cannot sync iPhone X as well.
rjtolman
New Member
Posts: 23
Joined: Mon Apr 01, 2013 1:25 pm

Re: Sync and Login Issues

Post by rjtolman »

I heard from the Developers.

It is a known issue;

Fix coming in the next 24 Hours.

I will post when I can login and Sync
rjtolman
New Member
Posts: 23
Joined: Mon Apr 01, 2013 1:25 pm

Re: Sync and Login Issues

Post by rjtolman »

Login and Sync has now been fixed.

It works Yea.
loriloo323
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Posts: 1
Joined: Wed May 06, 2020 9:46 am

Re: Sync and Login Issues

Post by loriloo323 »

Unsure if it's too late since this thjread is from March, but having the same problem as of May 6.
tuckbo01
New Member
Posts: 2
Joined: Fri Nov 08, 2013 12:01 pm

Re: Sync and Login Issues

Post by tuckbo01 »

Having log in issues on all iOS devices as well. iPhone Xs and iPad Air both running iOS 13.4.1 with Member Tools ver.3.6.4 When syncing the little circle gets about 1/8 around and then message "Error Error Downloading" appears. Discovered this on Tuesday, May 5, 2020. Still a problem as of noon on Wednesday, May 6, 2020.
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Biggles
Senior Member
Posts: 1465
Joined: Tue May 27, 2008 5:14 am
Location: Watford, England

Re: Sync and Login Issues

Post by Biggles »

I suspect that the issue lies at the Church end. I’m beta testing the iOS version of Member Tools and it’s failing to sync/update. The last successful sync I carried out, was on the 26th April!
amballif
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Posts: 2
Joined: Wed May 06, 2020 4:01 pm

Re: Sync and Login Issues

Post by amballif »

I am having that same problem as well on my phone and on my ipad
aldarys28
New Member
Posts: 1
Joined: Wed May 06, 2020 9:52 pm

Re: Sync and Login Issues

Post by aldarys28 »

Login does not work to Member tools this eve on mobile devices. I can get into online accounts, but not mobile Member Tools.
Tried uninstalling and reinstalling twice.
Same on iPhone and iPad.
rcunningham00
New Member
Posts: 1
Joined: Tue Dec 10, 2019 6:30 pm

Re: Sync and Login Issues

Post by rcunningham00 »

Any suggestions yet? Same problem on iPhone, both wifi and cellular. Even deleted app and reinstalled so now I’m really desperate for it to work.
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