LDS tools will not sign in after 4.0.0 update

[gahlen]

My ios device will not sign -in after the 4.0.0 update. It is caught in a loop where it repeatedly asks for the login credentials and will not move beyond that point. The credentials are correct. I have deleted and reloaded the app twice and still experience the issue.

[romneyben]

I have exactly the same problem. I deleted the app and reinstalled it, version 4.0; still the same endless loop of login window

[sean.rosqvist]

I’ve got the same problem!

[christianmichaelkerr]

I am having the exact same problem

[danielsolano]

same is happening for me on iOS.

[rmrichesjr]

For those who have posted in this thread this morning, it appears to be a pattern that might indicate a problem with central infrastructure than with your individual situations. The problem might correct itself, or it might take engineering intervention on Monday.

[jasonlindh]

Just to echo other, I also am continuing to have this issue.

[richpaulchurch]

Same thing still happening for me today on July 19.

[rmrichesjr]

Same thing still happening for me today on July 19.

Interesting, even if it is inconvenient. In that case, I would guess it's caused by a server or network overload at Church headquarters, but that's just a guess.

[athornock]

I’m having the same problem this morning as well. Any suggestions?