LDS tools will not sign in after 4.0.0 update

Discussions around the iPhone/iPad/iPod Touch versions of the Member Tools Application.
jmcbjccluff
New Member
Posts: 4
Joined: Sun Nov 24, 2019 7:54 pm

Re: LDS tools will not sign in after 4.0.0 update

Post by jmcbjccluff »

I don't use Member tools that often, but I finally figured out in my situation that my login error was due to not have a password that was 12 characters. My old password was valid and would let me login online, but would not let me login to the Member Tools App after one of the updates, it would just give me a login error. This was on Version 4.1.1. After changing my password to 12 characters, I was able to login to the Member Tools App and not get the login error.
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enderdiamond21
Member
Posts: 81
Joined: Sun Apr 26, 2020 6:04 pm
Location: Centerville, Utah

Re: LDS tools will not sign in after 4.0.0 update

Post by enderdiamond21 »

Mine still isn’t working, and my password is 12 characters. Maybe it has to be longer than 12?
Have the best of days!

Warm regards,
Jeremy West

“Unusual times bring unusual rewards.” -President Russell M. Nelson (Saturday Evening session of the October 2020 General Conference)
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