I’ve been using Zoom for our meetings. This week I switched over to use the churches paid version. Now I can no longer sign in. I was unable to have our zoom meeting today because when I try to log in using Google it says,
“ You cannot log into your Zoom account using this method. Contact your IT administrator for instructions. (2,025)”
Anyone know why that is? We could not have our Christmas special meeting today over zoom because I couldn’t login as the host to start the meeting.
Switched to Zoom account now I can’t login using Google
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justinjpage
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russellhltn
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Re: Switched to Zoom account now I can’t login using Google
You probably need to log in using the email address and a password that was set up in Zoom.
Can I log in without Google or Facebook?
Can I log in without Google or Facebook?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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jausetgoen
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Re: Switched to Zoom account now I can’t login using Google
I am having the exact same problem. My account is completely bricked.
I can't use my account. I can't reset my account. Everything appears to be gone.
I hope there is a solution very very soon.
I can't use my account. I can't reset my account. Everything appears to be gone.
I hope there is a solution very very soon.
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jausetgoen
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justinjpage
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Re: Switched to Zoom account now I can’t login using Google
So what I'm reading is that I need to create a brand new gmail account. wonderful...
Well at least there is a solution.
Well at least there is a solution.
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kcroc
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Re: Switched to Zoom account now I can’t login using Google
I'm not seeing the resolution on this other thread provided. I'm trying really hard but please use small words. Pictures and/or links are even better. Will someone please teach me how to login? I've had the same problem as discussed above on not being able to login.
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clyvekokotiko
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Re: Switched to Zoom account now I can’t login using Google
I think I got a solution.... this is what I did:
first, I said forgot password then I entered my email address
> click the link on my email
> Selected the login with SSO method
> typed in "churchofjesuschrist"
> got in my account .... yay!
first, I said forgot password then I entered my email address
> click the link on my email
> Selected the login with SSO method
> typed in "churchofjesuschrist"
> got in my account .... yay!
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isaacwdavis
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Re: Switched to Zoom account now I can’t login using Google
The previous solution didn't work for me since I don't have the right access, but there is a way to add an email log in after the account is linked without needing to sign in.
If you sign-up again you can add a password to your existing account for sign in. Instructions here: https://support.zoom.us/hc/en-us/articles/201362343
If you sign-up again you can add a password to your existing account for sign in. Instructions here: https://support.zoom.us/hc/en-us/articles/201362343