Accessing August 2020 Prior Letters
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Accessing August 2020 Prior Letters
In preparation for RootsTech this year people have been given the challenge to review some instructions from President Ballard (see “Strengthening Missionary and Temple and Family History Work in Stakes and Wards” [letter, May 26, 2020]). The letter is inaccessible on the official church communication webpage because it is so old. How could one access it?
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Re: Accessing August 2020 Prior Letters
It's not inaccessible due to age, but because the site is messed up.derfskinsurf wrote:The letter is inaccessible on the official church communication webpage because it is so old.
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Re: Accessing August 2020 Prior Letters
I wasn't able to find a direct link to the letter, but here's a summary on the Church News website:
https://www.thechurchnews.com/members/2 ... kes-184994
https://www.thechurchnews.com/members/2 ... kes-184994
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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Re: Accessing August 2020 Prior Letters
I have the letter. The Church News article actually covers almost everything in it and even included the link to the letter (which no longer works). If you study the Church News article, you will be adequately prepared with the instructions you were asked to review in advance.
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Re: Accessing August 2020 Prior Letters
Great! Thank you!
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Re: Accessing August 2020 Prior Letters
Does anyone have any info on whether this continues to be "by design", or is something that "still needs fixing"? I have now begun to download pdf's of every official communication I get, whether I think it's useful going forward or not, because I'm not sure if the Official Communications repository will always contain messages I've previously received.
I 100% understand that those of us here on the Forum may not be aware of details regarding why these emails aren't currently available (either via the Search functionality, or via the embedded links in the original emails).
I 100% understand that those of us here on the Forum may not be aware of details regarding why these emails aren't currently available (either via the Search functionality, or via the embedded links in the original emails).
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Re: Accessing August 2020 Prior Letters
I don't have any information, but this feels like a error and not design. Too much is missing that is relevant to one's calling.
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Re: Accessing August 2020 Prior Letters
Is anyone sending feedback through the Official Communication Library page?
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Re: Accessing August 2020 Prior Letters
I have and received a response to contact the GSD for assistance.lajackson wrote:Is anyone sending feedback through the Official Communication Library page?

JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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Re: Accessing August 2020 Prior Letters
I have, but I'm not sure what response I got. I have multiple things open and the responses are only referencing ticket numbers.
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