Hi. I noticed that with a sync this last week, I no longer have the ability to view member information; record number, recommend status, confirmation date, etc. It is a function of the app that I use frequently. My calling has not changed and my LCR rights work just fine.
Any thoughts?
Thank you.
Chris
Member Information No Longer Available?
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christopherjlewis
- New Member
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- Joined: Thu Jan 28, 2021 7:24 pm
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jdlessley
- Community Moderators
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- Joined: Mon Mar 17, 2008 12:30 am
- Location: USA, TX
Re: Member Information No Longer Available?
What system version of Member Tools (Android or iPhone/iPad) are you using?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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russellhltn
- Community Administrator
- Posts: 36032
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Member Information No Longer Available?
First, make sure you have the right login entered into Member Tools. Then try doing another sync. A system might have been offline or to busy that left you with incomplete information.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.