How do you get back a deleted account?
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Lmahe
- New Member
- Posts: 1
- Joined: Sun Feb 13, 2022 5:52 pm
How do you get back a deleted account?
I was trying to merge 2 accounts together and ended up deleting the main one that has my tithing info and calling info, instead of the old one created a while ago. How can I reinstate the deleted account?
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jdlessley
- Community Moderators
- Posts: 10753
- Joined: Mon Mar 17, 2008 12:30 am
- Location: USA, TX
Re: How do you get back a deleted account?
Talk to your ward clerk and have him give you the number to the Global Service Department (GSD). He can't call for you since they will request to speak only to the account holder. Be prepared to give the support person the username and password of the deleted account. You may also need to give them your membership record number (MRN). This may not be required but it is a possibility.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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eblood66
- Senior Member
- Posts: 3990
- Joined: Mon Sep 24, 2007 9:17 am
- Location: Cumming, GA, USA
Re: How do you get back a deleted account?
Note that if your old account was attached to your membership number (and it sounds like it probably was) then all of your donations will also be attached to your membership record. So if you add your membership number to your remaining account then all of your donations should then show up and you should also have any rights based on your calling. So if the GSD can't restore the deleted account you shouldn't really lose anything.
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cstaber
- Church Employee

- Posts: 34
- Joined: Sun Mar 14, 2021 5:50 am
- Location: Orlando, FL, USA
Re: How do you get back a deleted account?
You could also potentially try recovering the account:
https://account.churchofjesuschrist.org/recovery
If it hasn't been too long, you may be able to self-recover there.
https://account.churchofjesuschrist.org/recovery
If it hasn't been too long, you may be able to self-recover there.