Can't make a donation online

[rschehda]

Hi, I am living in Switzerland like 3 months ago, and when I go to the donations page it only appears the history of donations that I've made, but it doesn't appear the paper to fill to make a donation.

What's the problem? Do I have to make a donation in person first, so that will allow me to pay online then or what?


Thanks!

[lajackson]

Online donations are different from in person donations and one is not required in order to do the other. You can always donate in person. You can only donate online if your country has an online donation system.

Your clerk will be able to help you donate online if Switzerland has an online system. It will require that you have a Swiss banking account.

If you have been donating online in the past in another country and have moved to Switzerland, and you wish to continue to donate as you have been from the same bank account you were using, there is a way this can be done. Many who move temporarily do this. You would need to contact the donations department for assistance.
onlinedonationsupport@churchofjesuschrist.org

[gjkrenkjr]

The "Make a Donation" option isn't appearing on my account either despite me paying tithing on this account for years. I live in the US, so I'm not sure why it's stopped working.

[russellhltn]

The "Make a Donation" option isn't appearing on my account either despite me paying tithing on this account for years. I live in the US, so I'm not sure why it's stopped working.

What about other websites like Ward Directory or Calendar?

[jonesrk]

You'll need to get your membership records moved back into your ward. Talk to your ward clerk.

[rsyael]

I recently moved from the US to Israel. There is no longer a donation form available on my account. This is particular to Israel? Please advise, as I need to make my donations online. Thanks

Moderator note: Post moved to more appropriate topic discussion.

[lajackson]

I recently moved from the US to Israel. There is no longer a donation form available on my account.

Each country with an Online Donations system is different. I do not know if Israel has the capability, but your clerk will be able to help you if you wish to donate from a bank account in Israel.

If you wish to continue donating from a U.S. bank account, there is a way for the Finance Department to flag your account so you may continue to do that. Send an email to onlinedonationsupport@ldschurch.org with the details of your situation.