Calendar Unavailable / Unresponsive

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
lajackson
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Re: Calendar Unavailable / Unresponsive

Post by lajackson »

dashwort wrote: Wed May 29, 2024 10:49 am Does anyone know if the church has a system availability status page for resources like this?
As far as I am aware, there is not a status page for any of the Church sites.
kwzl1
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Re: Calendar Unavailable / Unresponsive

Post by kwzl1 »

I have also been unable to get the calendar to load for several days, which is causing our stake problems. Anyone know how to contact tech support to find out what is going on?
russellhltn
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Re: Calendar Unavailable / Unresponsive

Post by russellhltn »

kwzl1 wrote: Wed May 29, 2024 11:34 am Anyone know how to contact tech support to find out what is going on?
They know. I haven't heard back on any timeline for a fix.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
barrycroker
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Re: Calendar Unavailable / Unresponsive

Post by barrycroker »

It's fixed. I did nothing different, but the calendar is working fine now. Almost seems faster than pre-issues. Hopefully the attention made something happen. Thanks all for the encouragement!
russellhltn
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Re: Calendar Unavailable / Unresponsive

Post by russellhltn »

barrycroker wrote: Wed May 29, 2024 7:13 pm Hopefully the attention made something happen.
I doubt it. I'd imagine they have a monitoring system that alerted them to trouble. It just took this long to resolve it.

When I worked for a company that did some hosting, they had monitoring systems. And they were far smaller than the church's IT department.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

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