Enabling Translation in Stake/Ward Zoom accounts

Using Google Meet, Zoom, etc.)
henniger
New Member
Posts: 1
Joined: Mon Jan 13, 2025 10:12 am

Enabling Translation in Stake/Ward Zoom accounts

Post by henniger »

We are attempting to utilize our church provided Zoom accounts to broadcast our upcoming Stake Conference and we are struggling to enable language translation. We have been able to sign into the Zoom website using our church account Zoom credentials and enable the language translation option in the advanced options section but we are not able to see the translation controls in the Zoom application.

We have done this before with standard commercial Zoom licenses but this is the first time we are trying it since being granted church licenses.

Can you tell me if our accounts should be able to enable and use language translation and if so, what do we need to do to get that feature working?
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wgotzmann
New Member
Posts: 24
Joined: Sun Jun 06, 2021 10:29 pm

Re: Enabling Translation in Stake/Ward Zoom accounts

Post by wgotzmann »

Not sure if you fpund your answer ?

The Church Zoom accounts have some feature disabled - but allowing for interpretations - by translators is available

But you must enable this in the "meeting set" up as well and add the individuals information email - what language etc. You can add custom languages which are not listed.

The menus system has changed in Zoom as well -
nmecantwin73
Church Employee
Church Employee
Posts: 247
Joined: Thu Oct 11, 2007 9:36 am
Location: Utah

Re: Enabling Translation in Stake/Ward Zoom accounts

Post by nmecantwin73 »

henniger wrote: Mon Jan 13, 2025 10:15 am We are attempting to utilize our church provided Zoom accounts to broadcast our upcoming Stake Conference and we are struggling to enable language translation.
Are you wanting to have translators speaking or just closed captioning translation? This page has Zoom Help Center links that may be useful: https://tech.churchofjesuschrist.org/wi ... l_Meetings

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