Missionary Phone

[Odumah]

Please I need help with my phone. I'm a returned missionary. I have tried the steps to remove the mass 360 from my phone but the more I try, the more it gets worse I no longer have access to the browser. I need help.

[rmrichesjr]

Please I need help with my phone. I'm a returned missionary. I have tried the steps to remove the mass 360 from my phone but the more I try, the more it gets worse I no longer have access to the browser. I need help.

Please keep in mind that (almost) nobody here has official answers or authority to take action to help, because this is a user-to-user discussion forum. If there are posts earlier in this thread with contact information for an official help/support channel, those would be good to try. If you have contact information for your mission office, someone there might be able to direct you toward help. Otherwise, you might be able to get contact information from your ward clerk for the Missionary Department, and they might be able to help.

[richielloydbrown]

I recommend sending an email to missionarysupport.churchofjesuschrist.org.

Include your name, your device IMEI number, church account username, and some details about when and where you served so they can verify you were a missionary.

Then, they will be able to remotely unlock your device from MaaS360.

All the best!

[bukasaaugus]

J'ai fini ma mission depuis le 19/02/2024, mon nom <<bukasaaugus>>
Jusque là mon téléphone contient encore l'application mass360.
La marque de mon téléphone est samsung a24

[russellhltn]

J'ai fini ma mission depuis le 19/02/2024, mon nom <<bukasaaugus>>
Jusque là mon téléphone contient encore l'application mass360.
La marque de mon téléphone est samsung a24

Please see the post before yours.

[moroniavilacoello]

soy misionero retornado y la mision me dio el celular como regalo, pero aun tiene IBM Mass 360 y esta limitado, que puedo hacer?

[dcalenovaca]

me odrian ayudar a eliminar mass 360 de mi telefono aunquel el telefono me da dos numero de IMEI
SIM 1 351007067238972
SIM2 351168017238973
POR FAVOR AYUDENME

[rmrichesjr]

Nobody here can help you. This is a user-to-user discussion forum.

[mukangambo]

Good morning dear leaders, I'm Diakayilua mbonda josue, I've returned from my mission 2 weeks from now. And phone is still on mode restricted and Maas360 still there on my phone. Right now my phone is not serving me in anything, nor helping me to study or even to communicate fro an employment, please I need help, thanks

[russellhltn]

Please read though the thread. There is no one here who can fix this.

However, since you have just returned, you'll want to make sure to download your photos from your missionary account. Make sure you download and don't just link to them. That missionary account goes away in about 3 months. If you haven't saved the photos, they'll go with it.