Missionary support

carlscpa · Post by **carlscpa** » Tue Mar 29, 2016 3:17 pm

We have a member of another ward contributing to support a missionary from our ward by making donations to our ward. He is incorrectly entered as a "Non member" in our computer instead of a "member in another ward". He would like this changed to "member in another ward" and add his membership record number because he would like his donations to be printed out in our ward. I have not been able to do this. Please let me know if this is possible and how to do so. I suggested he go online to obtain a record of all his donations, but since the donations were not made in our ward using his membership record number, it would apparently not be a part of the online record. Thanks for your help.

eblood66 · Post by **eblood66** » Tue Mar 29, 2016 3:56 pm

I believe you should be able to just edit the donor record. Use the Finance > Add/Update Donors menu option, find his entry and click on it. You should be able to change the member type to 'Member of another unit' and then enter his membership number.

If that doesn't work then try creating a new donor record (on the same screen) using the correct member type and membership number. Then use the Merge Donor button to merge the non-member record into the correct member record.

carlscpa · Post by **carlscpa** » Tue Mar 29, 2016 4:42 pm

I tried the first method and couldn't get it to work. I think the 2nd method will work. Thanks for the quick response.

carlscpa · Post by **carlscpa** » Fri Jun 29, 2018 4:17 pm

I followed your advice and used the transfer method and it worked great. Thanks for your help.

Odumah · Post by **Odumah** » Sun Mar 09, 2025 1:26 am

Please I need help with my phone. I'm a returned missionary. I have tried the steps to remove the mass 360 from my phone but the more I try, the more it gets worse I no longer have access to the browser. I need help.

Post by **rmrichesjr** » Sun Mar 09, 2025 1:56 pm

Odumah wrote: ↑Sun Mar 09, 2025 1:26 am Please I need help with my phone. I'm a returned missionary. I have tried the steps to remove the mass 360 from my phone but the more I try, the more it gets worse I no longer have access to the browser. I need help.

Please keep in mind that (almost) nobody here has official answers or authority to take action to help, because this is a user-to-user discussion forum. If there are posts earlier in this thread with contact information for an official help/support channel, those would be good to try. If you have contact information for your mission office, someone there might be able to direct you toward help. Otherwise, you might be able to get contact information from your ward clerk for the Missionary Department, and they might be able to help.

Post by **richielloydbrown** » Mon Mar 10, 2025 6:17 am

I recommend sending an email to missionarysupport.churchofjesuschrist.org.

Include your name, your device IMEI number, church account username, and some details about when and where you served so they can verify you were a missionary.

Then, they will be able to remotely unlock your device from MaaS360.

All the best!

bukasaaugus · Post by **bukasaaugus** » Fri Mar 14, 2025 7:33 am

J'ai fini ma mission depuis le 19/02/2024, mon nom <<bukasaaugus>>
Jusque là mon téléphone contient encore l'application mass360.
La marque de mon téléphone est samsung a24

russellhltn · Post by **russellhltn** » Fri Mar 14, 2025 11:08 am

bukasaaugus wrote: ↑Fri Mar 14, 2025 7:33 am J'ai fini ma mission depuis le 19/02/2024, mon nom <<bukasaaugus>>
Jusque là mon téléphone contient encore l'application mass360.
La marque de mon téléphone est samsung a24

Please see the post before yours.

baileysdozen · Post by **baileysdozen** » Tue Apr 01, 2025 7:38 pm

I go to access the down loaded paper work to submit and am denied access

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