Access denied to temple prayer roll

[russellhltn]

Have you tried the suggestion to use incognito mode?

[LarryShaneYates]

Yes, not very user friendly. Better to explain why. List alternative solution. I feel like my faith that my friend will be healed - blessed is being challenged.

[davesudweeks]

Yes, not very user friendly. Better to explain why. List alternative solution. I feel like my faith that my friend will be healed - blessed is being challenged.

There are at least 2 other ways that immediately come to mind:
1. You can write the names on a slip at the temple - the temple closest to me has at least 3 stations to do that.
2. You can call the temple and give the worker the names over the phone. If you are calling after hours, leave a message and they will add the names for you the next morning.

I'm not sure, but I think some temples accept prayer roll names via email. If you look up your temple on the Church web page, it should display a phone number to call and link to send the temple an email.

[jonesrk]

Yes, not very user friendly. Better to explain why. List alternative solution. I feel like my faith that my friend will be healed - blessed is being challenged.

Another thing to try is to talk to your ward clerk and make sure your records are in your ward. The prayer roll system might be checking that you are submitting names to the temple that you are a part of.
Another way to check if you're connected to the right temple is using the temple appointment system (for me that defaults to my temple).