Attendance Issues

[landon.hatch]

I am new as a ward clerk, so please forgive me if this is a simple question. The issue that I am having at the moment is that we have a handful of members that do not appear on the Sunday School attendance. All the members in question have a calling in either EQ or RS, so there shouldn't be any conflict. I have tried adding them manually to SS, but this has been unsuccessful.

Any suggestions?

[russellhltn]

Someone may have manually added them to Primary or Youth.

[landon.hatch]

Not that I can see.

[jdlessley]

Check the Callings/Classes tab in the membership record for each member and see what is showing in the Class Assignments section. The class assignments can be edited there. By default a brother should show Sunday School and Elders Quorum under the Organization column with Gospel Doctrine and Elders Quorum under the Class column. Substitute Relief Society for Elders Quorum for a sister.

[landon.hatch]

That is what I assumed as well. However, nothing has be defaulted in other than their RS or EQ classes. Then to top it off, there isn't a option to manually add them to new classes. I have opened up other ward members, and i can see the manually add to classes button. Very curious about why their particular members in question do not have this option.

[jdlessley]

Sounds like you will need to contact the GSD for their expertise.

[russellhltn]

The only thing that comes to mind is if they are out-of-unit members. But I'd think they could still be assigned classes.