How to avoid duplicate payments for expenses...

Discuss questions around local unit policies for budgeting, reconciling, etc. This forum should not contain specific financial or membership information.
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SethBW
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Joined: Mon Nov 16, 2009 5:28 am
Location: Ohio

Re: How to avoid duplicate payments for expenses...

Post by SethBW »

greenwoodkl wrote: Mon Sep 07, 2026 9:22 pm
SethBW wrote: Mon Sep 07, 2026 8:11 pm I do not have access to the Church finance system except via LUFAS (for audit committee reasons). Would that web site be a proper place for me to submit a request for an enhancement to the system that allows members to electronically submit reimbursement requests?
Payment Request is already a feature in both the Member Tools app for all adults and in LCR for leaders. I received this information from the Global Services Department - Leader Member Support team:
It is now available for all members. The most common occurrence we have found is that the "tile" for payment request is hidden for some members. This is fixed by pressing and holding down on any of the tiles. This will cause a mini menu to appear. In the mini menu there will be an option to "add tiles". In the add tiles page most people see "finance" and "payment request" and can add them both to the home screen. After that basic troubleshooting of turning the phone off and back on, checking for the most updated version and deleting and downloading the app again. If none of that works anyone is welcome to give us a call for help 801-240-3500.
I actually do not have the "Finance" menu in LCR. When I searched for "Finance" under "All Resources" it came up in the list, but I got the following notice when I clicked on it:

"We're sorry, your calling does not have any access to Leader and Clerk Resources - Finance."

And when I searched for Payment Request, I found that resource but when I clicked on it, I just got a screen like the attached (the word "Budget" and a zero in parentheses).
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Last edited by SethBW on Wed Oct 14, 2026 3:53 am, edited 1 time in total.
User avatar
SethBW
New Member
Posts: 36
Joined: Mon Nov 16, 2009 5:28 am
Location: Ohio

Re: How to avoid duplicate payments for expenses...

Post by SethBW »

garystroble wrote: Sun Sep 20, 2026 3:35 pm Code that looks fine on a developer's computer often fails with real users. The three most important aspects of software development are testing, testing, testing (prior to release).
Unfortunately, sometimes the testing continues after the release, and we are all part of that now! :lol:

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