bshepher wrote:We just tested this out using the Verizon conferencing line that the church will setup for you. The problem we found is that the audio was very low and would cut out a lot. We took the conference line out of the mix and called a line directly and the audio stopped cutting out as much, but the sound was still very soft.
Has anyone else had this problem? How did you resolve it?
There have been times when we needed to use our EJ10 for some purpose other than audio backup, immediately before, after or during a webcast. We followed Troy's recommendation in this post
earlier in this thread and asked our FM group for dedicated Emtech devices. In preparation for our recent Stake Conference, we requested and received an EJ-R
to use to inject the audio into our phone conference bridge and a TTAIB
for each receiving location. This solution worked very well during our testing.
Useful information if you decide to go with this solution:
- Our FM group initially couldn't find these Emtech devices in their ordering system. Tell your FM person that they need to place the order through the Church MTS Department.
- These Emtech devices are designed to be installed between your telephone handset and the telephone base. Some phones are not compatible with these devices, so if it doesn't work when you test, try a different phone. Also, Princess type phones, with the buttons in the handset, will not work at all. Use a classic phone that has the buttons in the base.