Gospel Living notifications for reminders not working

Any discussions around the Gospel Living App on various mobile devices.
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jeremynwest
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Gospel Living notifications for reminders not working

Postby jeremynwest » Sat Jul 18, 2020 10:47 am

I am not getting any reminders from Gospel Living about my goals. I get notifications for Circles posts/likes, reminders about activities, etc. Basically, I’m getting all notifications but goal reminders. This has been happening for a few months now. You can see in the Device/App Information that my device is on a public beta for iOS, but I don’t think that’s the problem because this was happening way before I enrolled my device in the iOS public beta.

—DEVICE/APP INFORMATION—
iPhone SE (1st-Generation)
iOS 14.0 Public Beta
Gospel Living v1.3.0 (1365)
Have the best of days!

Warm regards,
Jeremy West
jeremynwest

“Unusual times bring unusual rewards.” -President Russell M. Nelson (Saturday Evening session of the October 2020 General Conference)

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sbradshaw
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Re: Gospel Living notifications for reminders not working

Postby sbradshaw » Mon Jul 20, 2020 11:46 am

What settings do you have on your goal reminder? Is it set to repeat? Have you tried turning one of the reminders off, saving, then turning it back on, to reset it?
Samuel Bradshaw • If you desire to serve God, you are called to the work.

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jeremynwest
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Joined: Sun Apr 26, 2020 5:04 pm
Location: Centerville, Utah

Re: Gospel Living notifications for reminders not working

Postby jeremynwest » Mon Jul 20, 2020 6:58 pm

Yes, it is set to repeat. It also does this on any new reminders I create.
Have the best of days!

Warm regards,
Jeremy West
jeremynwest

“Unusual times bring unusual rewards.” -President Russell M. Nelson (Saturday Evening session of the October 2020 General Conference)

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sbradshaw
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Re: Gospel Living notifications for reminders not working

Postby sbradshaw » Tue Jul 21, 2020 8:09 am

Interesting. I haven't used reminders in Gospel Living much myself... You may need to send feedback.
Samuel Bradshaw • If you desire to serve God, you are called to the work.

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jeremynwest
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Location: Centerville, Utah

Re: Gospel Living notifications for reminders not working

Postby jeremynwest » Tue Jul 21, 2020 9:50 am

I tried sending feedback. They replied and gave me the usual solutions like restarting the app and all that, but they’ve never responded since.
Have the best of days!

Warm regards,
Jeremy West
jeremynwest

“Unusual times bring unusual rewards.” -President Russell M. Nelson (Saturday Evening session of the October 2020 General Conference)

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jeremynwest
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Posts: 72
Joined: Sun Apr 26, 2020 5:04 pm
Location: Centerville, Utah

Re: Gospel Living notifications for reminders not working

Postby jeremynwest » Sun Aug 16, 2020 5:51 pm

Does anyone have an idea of what might be going on?
Have the best of days!

Warm regards,
Jeremy West
jeremynwest

“Unusual times bring unusual rewards.” -President Russell M. Nelson (Saturday Evening session of the October 2020 General Conference)

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jeremynwest
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Posts: 72
Joined: Sun Apr 26, 2020 5:04 pm
Location: Centerville, Utah

Re: Gospel Living notifications for reminders not working

Postby jeremynwest » Sun Aug 16, 2020 5:53 pm

Also, as previously explained, I am on iOS 14 public beta, but that should not be affecting that as this started happening way before I enrolled my device in the Apple Beta Software Program.
Have the best of days!

Warm regards,
Jeremy West
jeremynwest

“Unusual times bring unusual rewards.” -President Russell M. Nelson (Saturday Evening session of the October 2020 General Conference)

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sbradshaw
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Re: Gospel Living notifications for reminders not working

Postby sbradshaw » Mon Aug 17, 2020 8:26 am

I'd recommend re-replying / following up on the feedback email letting them know that the previous suggestions didn't work – that way they can escalate your feedback to a developer or someone who might be able to troubleshoot more effectively.
Samuel Bradshaw • If you desire to serve God, you are called to the work.


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