ZOOM LICENSE and seeing things

Discussions around receiving, originating, and holding Church broadcasts and conferences in meetinghouses including schedules, setup, equipment, and support.
munguia.brian
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ZOOM LICENSE and seeing things

#1

Post by munguia.brian »

I just got called as Stake Technology Specialist and my stake president gave me access to get zoom licenses for the stake. I saw the church announcement and follow the directions. But it looks like they set me up with a gmail and want me to do google meet and I don't need that. I need zoom licenses to give to several bishops in the stake. And we have a stake conference in a couple of months. How did it go?
russellhltn
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Re: ZOOM LICENSE and seeing things

#2

Post by russellhltn »

munguia.brian wrote:I just got called as Stake Technology Specialist
Normally, it can take 24 hours (and sometimes longer) for you to get the "keys" to your calling. But I've seen a post that indicates there shouldn't be an significant delay here.

Do you have another calling that would grant you access to Google Meet? That seems to confuse the system.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
munguia.brian
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Re: ZOOM LICENSE and seeing things

#3

Post by munguia.brian »

Hmmm I wonder if that could be the cause. Because I’m still the Stake Executive Secretary and maybe there’s a glitch on my end. Is there a number to call
jdlessley
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Re: ZOOM LICENSE and seeing things

#4

Post by jdlessley »

munguia.brian wrote:Hmmm I wonder if that could be the cause. Because I’m still the Stake Executive Secretary and maybe there’s a glitch on my end. Is there a number to call
This is a known issue for those with multiple callings. For now there is no work-around until Zoom and Church ICS work this out.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
munguia.brian
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Re: ZOOM LICENSE and seeing things

#5

Post by munguia.brian »

I try doing that. Is there a number to contact? And i email the one in the church announcement and I got nothing
MonteLDS
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Re: ZOOM LICENSE and seeing things

#6

Post by MonteLDS »

We have been using YouTube Live for our sacrament meeting which works great BUT we want to use the webinar feature for fast and testimony meeting. As addressed above i went to meet.churchofjesuschrist.org and was asked to sign up for a google suite account to use google meets.
I don't know if that is a pre-requested for the license with ZOOM, but would love to hear about it.
lajackson
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Re: ZOOM LICENSE and seeing things

#7

Post by lajackson »

MonteLDS wrote:I went to meet.churchofjesuschrist.org and was asked to sign up for a google suite account to use google meets.
I don't know if that is a pre-requested for the license with ZOOM, but would love to hear about it.
It is not a prerequisite. You now have a Google Meet account. You do not need one of those to obtain a Zoom account.

If you did not see a Zoom link at the Meet Portal site, what you need to do is ask your Stake Assistant Clerk -- Technology Specialist to obtain a Zoom account for your ward and send you the email and password information to access it. Then you will be able to do what you wish to do with a fully featured Zoom account paid for by the Church. If your STS is on his toes, your ward may already have an account, and your bishopric might even know about it.
MonteLDS
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Re: ZOOM LICENSE and seeing things

#8

Post by MonteLDS »

lajackson wrote: It is not a prerequisite. You now have a Google Meet account. You do not need one of those to obtain a Zoom account.

If you did not see a Zoom link at the Meet Portal site, what you need to do is ask your Stake Assistant Clerk -- Technology Specialist to obtain a Zoom account for your ward and send you the email and password information to access it. Then you will be able to do what you wish to do with a fully featured Zoom account paid for by the Church. If your STS is on his toes, your ward may already have an account, and your bishopric might even know about it.

I am currently the Assistant Technology Specialist. Our Technology Specialist moved during the pandemic. So I assume I don't have the rights to obtain the account.
I will contact my stake to make the efforts.

PS
stake and ward leaders knew nothing about a zoom licenses when i reached out to them :?
russellhltn
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Re: ZOOM LICENSE and seeing things

#9

Post by russellhltn »

MonteLDS wrote:I am currently the Assistant Technology Specialist. Our Technology Specialist moved during the pandemic. So I assume I don't have the rights to obtain the account.
You assume correctly.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
lajackson
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Re: ZOOM LICENSE and seeing things

#10

Post by lajackson »

MonteLDS wrote:stake and ward leaders knew nothing about a zoom licenses when i reached out to them
When the stake reads their mail they will learn about it. [grin]
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