Incorrect Check Number Entered

[razor7]

Hello--

I had to void a check due to the orientation in the printer being wrong. I indicated on the next pop-up window that the check did not print correctly and that the stock was no longer usable--wrote void on the check etc.

For the next attempt, I failed to enter in the correct check number in sequence, so now the pre-printed check number and the printed check numbers don't match. Is the check still good to be cashed by the recipient. If not, what is the correct process?

Thank you,


Stephen

[davesudweeks]

You should void the 2nd check and re-print it again. I have done it myself in the past and it is a bit frustrating, but don't worry about it. I don't know if it is still true, but back when I was ward clerk, having the printed check number match the pre-printed check number was an audit question and would result in an audit exception if they did not match. There is no audit issue with voiding a spoiled check and printing it again as long as the spoiled check is properly voided. (note: corrected my wording on this sentence to fix my intent).

[eblood66]

Note also that you should cut out (and destroy) the signature section of the voided/spoiled checks and retain the rest of them in your records.

[razor7]

Thank you.

Do you know if there's a way to go into the records and correct the check number once a check is printed?

[eblood66]

No there is not.

[scgallafent]

Void and reissue the check.

If the check numbers don't match, the check will not clear due to positive pay verification. If the member deposits the check, it will eventually be returned, which would result in the money being taken back out of the member's account (potential for overdrafts) and a possible charge for depositing an item that was later returned.

[razor7]

Void and reissue the check.

If the check numbers don't match, the check will not clear due to positive pay verification. If the member deposits the check, it will eventually be returned, which would result in the money being taken back out of the member's account (potential for overdrafts) and a possible charge for depositing an item that was later returned.

Ouch! Thanks!