Discuss ideas and suggestions around the Church website.
4 posts • Page 1 of 1
I was unable to view to any video on lds.org this morning, using my Safari Browser Version 15.1 (17618.104.22.168.20). I could download the videos and view them in Quicktime.
Are you still having the problem? I just went the media library and pulled up the most recent inspirational video and it played fine for me. This was using Safari Version 15.1 (16622.214.171.124.30, 16612)
A go-around for me is to open my browser using the incognito mode. The regular non-incognito browser stopped working at the LDS site whenever I got into specifics. The church did not help. I learned of the incognito mode approach from a phone rep at my bank.
We suggest it here, as well. There is a known problem where the church cookie gets too big and muddles up things. Often clearing cache and cookies will solve browser access and display problems at the church website.Michael_Newman wrote: I learned of the incognito mode approach from a phone rep at my bank.