Membership Record Number (MRN) could not be found in the system

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
WangJin
New Member
Posts: 1
Joined: Mon May 26, 2025 2:56 am

Membership Record Number (MRN) could not be found in the system

Post by WangJin »

My grandma used to take me to church when I was very young, but now she is seriously ill and hopes to see me join the church while she is still alive. I searched for a long time before I found the local church. I hope to become a missionary and receive education from the church, so I joined the church in my hometown of Shandong in February this year. After that, I was ordained as the Aaronic Priesthood by the president of the Heze branch. After that, I went to Inner Mongolia to continue my vocational education. I got my church membership number a few months ago, but I have not been able to bind my MRN to the church's official website. The branch president told me that this is because the record database in China and the database in other countries are not the same, so my church membership information has been delayed until now and cannot be officially registered on the official website. Who can help me?

Thank you for your help. If you can't, please reply to an email. Thank you for your kindness. Heavenly Father blesses you.
russellhltn
Community Administrator
Posts: 35951
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Membership Record Number (MRN) could not be found in the system

Post by russellhltn »

I'd suggest contacting the Global Services Department. However, that link is on a wiki that's malfunctioning. I'd try that link in a few days.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

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