My wife cannot access her church account because she changed her cell phone number and cannot do the second verification to change her password. Please tell me how she can get into her church account to do that. Thank you,
Jon E. Taylor
Church Help Desk Contact Info
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jetay131
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rmrichesjr
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Re: Church Help Desk Contact Info
Your ward clerk can give you the phone number for the Global Service Department, and they can fix it (after verifying the caller's identity).jetay131 wrote: Sat Aug 27, 2022 12:41 pm My wife cannot access her church account because she changed her cell phone number and cannot do the second verification to change her password. Please tell me how she can get into her church account to do that. Thank you,
Jon E. Taylor
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amennefwd
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Re: Church Help Desk Contact Info
Help. trying to login on my wifes page can't do it. says wrong pass word or user name. we set user name the password. then try to log in and won't let us in. tried several time wont work pleas help Phone [contact information removed].
[Moderator edit: Please remember this user-to-user discussion forum is visible to anyone on the web.]
[Moderator edit: Please remember this user-to-user discussion forum is visible to anyone on the web.]
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JaceWagstaff
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Re: Church Help Desk Contact Info
When I try to login into Tableau my church account doesn't connect from my email. How can I resolve this? Thanks.
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Ernestufia
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Re: Church Help Desk Contact Info
Greetings, I am contacting for help to change my members gender, whose gender is male but in the system it is recorded as a female, please I need help to change it to male( His name is [name removed], A son of brother [name removed]
Last edited by jdlessley on Mon Sep 14, 2026 11:01 am, edited 1 time in total.
Reason: Removed names to protect their privacy.
Reason: Removed names to protect their privacy.
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jdlessley
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Re: Church Help Desk Contact Info
Names were removed to protect their privacy.Ernestufia wrote: Mon Sep 14, 2026 8:10 am Greetings, I am contacting for help to change my members gender, whose gender is male but in the system it is recorded as a female, please I need help to change it to male( His name is [name removed], A son of brother [name removed]
The Tech Forum is user-to-user discussion and collaborative self help. It has no connection to the Church Global Services Department (GSD) support. You will need to contact the GSD to get the help you need. Bishoprics/Branch Presidencies and clerks can get the contact telephone number and submit help tickets on the Leader and Clerk Resources (LCR) > Help > Contact Us page. The support telephone number for your area can also be found in the Wiki at the Global Services Department- Meetinghouse Support article.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?